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Repairs Policy

REPAIRS POLICY & PROCEDURE

We understand that things happen and clothes get damaged but we want you to keep your favourite piece of clothing for many years to come. As such, we offer a free repairs service. This service applies to any Farzaneh H. Christensen product no matter how old. Feel free to pop into the Studio and meet the team.

Please note:

  • Depending on the garment and the damage, repairs can take up to 4 weeks after receiving the item.
  • The shipping fee to and back to the customer will be borne by the customer.
  • Before sending the garment to us please enquire about the damage to our below address.

For all customers: enquiries must be sent to karishma@fhchristensen.london with an image attached to the fault. A member of the team will assess the repair and get back in touch with the next steps.

Products returned under this policy must be sent by recorded delivery to:

Farzaneh Ltd.
41B Colville Garden, 
Notting Hill Gate,  London W11 2BA, U.K.

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